Every comment on your ads, handled.
CommentLoop hides spam, scams and hate the moment they land, drafts answers to questions from your own website, and puts every comment and DM in one inbox. On posts and ads, in any language.
Do you ship to Canada? How long does it take?
Hi Emma! Yes, we ship to Canada for $9.95 and it arrives in 7 to 10 business days.
¿Tienen la talla M en negro?
Claim your free gift here bit.ly/xx-prize
Just ordered my second one, love it!
Where can I buy this? Link?
Comments under ads are public. So is how you handle them.
Your ad, their comments
Spam, scam links, hate and competitor plugs sit right under the offer you are paying to show.
Questions go cold
Price, sizes, shipping. Every unanswered question is a buyer who scrolls on.
Too many places to look
Comments and DMs are spread across Pages, posts, ads, Facebook and Instagram.
Moderation, answers and automations in one place
Everything works on Facebook and Instagram, on posts and ads.
One inbox for every comment and DM
Comments from all your Pages and Instagram accounts arrive live, already labelled. Messages sit next to them.
- Inbox, archive and bin, with bulk actions
- Filter by Page, platform, status and AI label, or search
- Like, reply, hide, delete, ban or send a private DM
- Activity log on every comment, with undo
Do you ship to Canada? How long does it take?
Hi Emma! Yes, we ship to Canada for $9.95 and it arrives in 7 to 10 business days.
¿Tienen la talla M en negro?
Claim your free gift here bit.ly/xx-prize
Just ordered my second one, love it!
Where can I buy this? Link?
Act in one click, see why things happened
Every action, whether it comes from you, a rule or the AI, is recorded with its reason.
- Undo a hide at any time
- Private reply to a commenter in Messenger
- Ban repeat offenders from your Page
Hide what hurts, keep what sells
Free rules catch links, contact details and keywords instantly. AI catches profanity, negativity, impersonators and the topics you name.
- Profanity, negativity, impersonators and custom topics (AI)
- Links with an allowlist, emails and phone numbers, mentions, hashtags, images, emojis, keywords
- Posts, ads or both; hide or delete; whitelist words that are always safe
- Copy settings to other Pages, and test a comment in the playground
"Way cheaper at GelPro, don't buy this"
Answers from your own website
Add your website once. CommentLoop reads your pages and products, refreshes them weekly, and drafts answers to questions and buying signals.
- Replies in the language of the comment
- A confidence score on every draft
- Drafts for review, or auto-send above your threshold
- Playground to try questions before customers ask them
Welche Größen gibt es? Passt die große Matte vor eine 1,8 m Arbeitsplatte?
Hallo Anna! Es gibt vier Größen: Small, Medium, Large und Runner (51 x 178 cm). Für eine 1,8 m Arbeitsplatte passt der Runner perfekt.
Keyword automations that feel human
When a comment contains your keywords, reply publicly or send a private DM, with variations and a natural delay.
- Reply or private DM, with random variations
- Mention the commenter by name
- Fixed or random delay, then archive automatically
- Only ever runs on visible comments
Dashboard
Comments, visible, hidden and deleted totals, and replies sent, for any date range.
Any language
Labels and replies work across languages, so international campaigns are covered.
Every Page
Switch between all Pages or one. Copy moderation and automations between them.
Live in three steps
No code, no setup call.
- 1
Connect Facebook
Log in with Facebook and choose which Pages and Instagram business accounts CommentLoop should look after.
- 2
Set your rules
Switch on what to hide, add your website for answers, and create keyword automations. Test it all in the playground first.
- 3
Let it run
New comments are labelled and handled in seconds. You review drafts, or let confident answers go out on their own.
You stay in control
Off until you switch it on
Hiding, automations and auto-send each have their own switch, per Page.
Every action logged
See who or what acted on each comment and why. Undo a hide with one click.
Drafts by default
AI replies wait for you. Auto-send only goes out above the confidence you choose.
Built for teams that run ads
Online stores
Answer price, size, stock and shipping questions under every ad, from your own product pages.
Agencies
All client Pages in one place, with a Page switcher on every screen. Unlimited Pages on every plan.
Lead gen and media buyers
Keep ad comment sections clean while campaigns run around the clock, in every language you advertise in.
Pricing
Priced by the number of comments per month. Every plan includes every feature and unlimited Pages.
FAQ
Which platforms does CommentLoop support?
Facebook Pages and Instagram business accounts linked to them: comments on posts and ads, Messenger messages and Instagram direct messages.
Does it work on ads, not just posts?
Yes. Each moderation rule and automation can apply to posts, ads, or both.
Which languages does it understand?
Comments in any language are labelled, and AI replies are written in the language of the comment.
Will people know a reply came from AI?
Replies are posted from your Page, like any reply you write yourself. By default they are drafts that you review and send.
What happens when the AI gets it wrong?
Every action is in the log with its reason, and a hidden comment can be unhidden with one click. Test your settings in the playground before you switch them on.
Does it handle old comments?
No. CommentLoop works on new comments and messages from the moment you connect a Page.
How long does setup take?
A few minutes: connect Facebook, choose your Pages, add your website.
How does pricing work?
Plans are priced by the number of comments per month, with unlimited Pages and every feature included. Start with a 7-day free trial, no card needed.
What happens to my data?
Your data is used only to run CommentLoop for you. We do not sell it or use it for advertising. Read the Privacy Policy for details.